It is an event or series of events that cause major disruption to work. A crisis usually occurs suddenly and poses an extreme difficulty or risk to the company, usually in a situation where time is short and decisions have to be made quickly.
Usually they are unavoidable environmental crises. For example, floods due to heavy rains or wind damage following a storm.
They can include IT system failures, corrupt software, defective hardware, or malicious cyber attacks. It usually affects access to important resources such as data, or employees’ ability to work effectively.
Usually speaking unintentionally. Common examples include fires, gas leaks, power outages, etc.
الدراسة في المانيا
The literature of crisis management indicates that the crisis passes through several stages, and there is no agreement between researchers and writers in this field on the number of these stages. It is a formal variation and not a difference in the essential contents of the crisis, and there are multiple divisions of the stages of the crisis, there are those who divide the stages through which the crisis passes into the following stages:
1- The stage of birth
Under this stage, there are signs looming on the horizon warning of dangers that are not yet known, completely unlimited and unclear in the direction, and the extent to which these dangers will reach has not been determined or clear. The level of feeling this crisis and the extent of its awareness depend on the experience of managers and their ability to perceive the relevant variables and their capabilities in the field of forecasting the future conditions and situations of the organization.
2- Growth stage (Dilation)
If the management of the organization did not succeed in overcoming the crisis and eliminating it at the stage of birth, then this crisis grows and develops and enters a new stage, which is the stage of growth (expansion), and there are a group of factors that support the strength of the crisis at this stage, and among these factors:
– Subjective factors related to the crisis that arose with it and were formed in the previous stage (stage of birth).
External factors that were attracted by the crisis and interacted with it and added to the crisis new capacities for growth, escalation and expansion.
3- The stage of maturity
The management of the organization may fail to face the crisis and treat it in the previous phase (the growth phase), and this happens rarely, and it is an indication of the inefficiency of the organization’s management and its ineffectiveness in managing crises, and if this happens, the management fails to manage the crisis and deal with it successfully in the growth phase It will reach a new stage, which is the stage of maturity, and this means that the crisis has reached the height of its power and aggressiveness, and controlling it and its effects has become very difficult, impossible or nearly impossible, and the organization finds itself in a state of severe clash with this crisis and its repercussions, and the effects of the crisis have great effects on the organization.
4- contracture (regression) phase
The crisis enters this stage and begins to shrink and recede after the violent collision takes place. This collision leads to the disintegration and disintegration of this crisis, and the crisis loses a large part of its strength and energy.
5- The disappearance stage
The crisis enters this stage (the stage of disappearance) when all the driving forces that drive it are completely or almost completely lost, their components and sub-components disappear, and interest in them ends and talk about it becomes like a historical conversation that has passed and passed, and what is required here is reconstruction and not adaptation to the new reality after the crisis.
